FAQs

Q?

How do you charge for your services?

A.

When we meet with you, our first concern is making sure we understand why you want to do your project, and what you have envisioned. We take time to evaluate your wish list and priorities, and then, based on what you want and need, we develop a Value Based proposal that fits your needs and desires. We decide up front exactly how our clients are comfortable investing, and know that the project will not exceed that amount, unless there are changes to the scope of work.

Q?

Why are there lead times on certain items?

A.

It can seem like a long time to get items from our vendors for your specific project. Our specialty is a custom, one-of-a-kind experience that’s made to order for your space. As a result we use only those vendors we are comfortable putting our name behind.

Q?

How long will my project take?

A.

With our extensive experience with similar projects, we can know fairly accurately how long each phase of a project will take. The reason we are so confident with our projections is because we have a tried and tested team of vendors, subcontractors and contractors that know exactly what is expected and are extremely conscious of our expectations in terms of customer service, deadlines and quality.

Q?

Can you help us figure out a budget for our project?

A.

Absolutely. Once we begin the design process we create a spreadsheet with all of the items that we see will be needed for the project. We have also been working in the local industry for many years and have a good sense of design related costs.